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Legacy qualifications

NC: New Venture Creation NQF 2

The purpose of the NQF level 2 New Venture Creation qualification is to provide a qualification that can form the basis for structured programmes for potential and existing entrepreneurs to capitalise on opportunities to start and grow sustainable businesses that form part of the mainstream economy, enabling the learners to tender for business opportunities within both the public and private sectors.

NC: Contact Centre & BPO Support NQF 3

This qualification is intended for persons who already work as Contact Centre and/or Business Process Outsourcing agents or who wish to join the contact centre and/or Business Process Outsourcing industry. The qualification provides an introduction to contact centre and/or Business Process Outsourcing operations. The qualification will equip learners with the underpinning knowledge and skills to be able to supply high quality customer service. 

NC: Management NQF 3

The purpose of the qualification is to build the knowledge and skills required by employees in junior management. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently as junior managers in the community and to respond to the challenges of the economic environment and changing world of work.

FETC: New Venture Creation NQF 4

The purpose of the Qualification is to develop the appropriate skills and knowledge required by a person for the establishment and development of a small to medium business venture, and address the economic, administrative and behavioural (psycho-social) barriers that contribute to success in starting and sustaining the venture. 

FETC: Generic Management NQF 4

This qualification is intended for junior managers of small organisations, junior managers of business units in medium and large organisations, or those aspiring to these positions. Junior managers include team leaders, supervisors, foremen and section heads. 

FETC: Business Administration NQF 4

This Qualification is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational. 

NC: Generic Management NQF 5

A person acquiring this qualification will be able to manage first line managers in an organisational entity. First line managers may include team leaders, supervisors, junior managers, section heads and foremen. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values.

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QCTO qualifications

Occupational Certificate: Safety, Health and Quality Practitioner

Serve as a facilitator and advisor to employees and management regarding safety and health aspects in the workplace including the monitoring and inspecting of the workplace, the recording and investigation of incidents and accidents. They also implement and maintain Occupational Health and Safety systems in order to ensure a safe and healthy work environment.

Occupational Certificate: Project Management

A Project Manager applies knowledge of project management to achieve project objectives in a specific field of application

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Occupational Certificate: Supply Chain Practitioner

A Supply Chain Practitioner develops operational schedules and action plans to coordinate service delivery in the supply chain in accordance with customer/end user requirements and performance objectives and manages relationships with customer/end user and suppliers

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Occupational Certificate: Marketing Coordinator

A Marketing Coordinator provides a support role to marketing team members and managers by undertaking administrative tasks, coordinating key deliverables to ensure that a company meets its strategic marketing and sales objectives.

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Occupational Certificate: Training & Development Practitioner

A Learning and Development Practitioner plans, writes learning objectives, selects and adapts learning resources required for the delivery of learning interventions, and facilitates learning in an occupational context.

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Occupational Certificate: Occupational Trainer

An Occupational Trainer, plans, prepares for, coordinates, implements and evaluates learning programmes to achieve occupational trainee competence.

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Occupational Certificate: Adult Literacy Teacher

The Adult Literacy Teacher plans, organises and implements a well-structured programme or a series of learning events; facilitates a learning programme; designs, produces and or adapts learning materials and additional learning resources (LTSM); produces, implements and evaluates assessment instruments, and profiles learners. The ALT performs all these activities for adult learners at NQF Level 1. The Adult Literacy Teacher may work as an assistant to the Adult Education Teacher.

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Occupational Certificate: Insurance Claims Administrator (Insurance Claims Assessor)

Short-term Insurance Claims Assessor assesses the validity of the claim against the contract in order to determine/ recommend whether to settle or reject a claim and provide comments on risk improvements and moral risks.

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Occupational Certificate: Health Promotion Officer

Community health workers: Creates a bridge between the providers of professional health services, community services, social agencies and vulnerable populations within the community through:

  • Carrying out basic assessments of communities, households groups and individuals;
  • Providing basic health education and referrals for a wide range of services; and
  • Supporting and assisting in navigating the health and social services system.
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Occupational Certificate: Management Assistant

The purpose of this qualification is to prepare a learner to operate as a Management Assistant.

The qualification provides an opportunity for the learner to acquire a range of skills to be able to coordinate the activities of the organisation and provide professional administrative and secretarial support to managers, either as part of a team or individually. 

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Occupational Certificate: Contact Centre Manager

Contact Centre Managers manage and optimise quality contact centre operations and practices

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Occupational Certificate: Office Supervisor

The purpose of this qualification is to prepare a learner to operate as an office supervisor in an office environment.  Office supervisors Plan, organise, lead and control supervisory functions in an office environment. 

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Occupational Certificate: Office Administrator

This occupational qualification provides an opportunity for the learner to acquire a range of administrative skills to coordinate the activities of an office including information management and operational processes. 

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Skills Programmes

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Digital Innovation & Leadership
  • Introduction to digital innovation and leadership 
  • Key Digital technologies driving innovation
  • Leading digital transformation
  • Digital innovation and customer-centric leadership
  • Building and leading digital teams
  • Measuring and Sustaining digital innovation
  • The future of digital innovation and leadership
  • Applying digital innovation leadership
Entrepreneurship
•Understanding Entrepreneurship
  • Understanding Entrepreneurship
  • Identifying Business Opportunities
  • Crafting a Winning Business Model
  • Financial Basics for Entrepreneurs
  • Branding, Marketing and Sales Strategies
  • Building a Winning Team & Leadership Skills
  • Funding and Investment Strategies
  • Overcoming Challenges & Scaling Up
  • Key Takeaways & Next Steps
Women in Leadership
  • Introduction to women in leadership
  • Leadership competencies for women
  • Navigating the leadership Journey
  • Leading Teams and Organisations
  • Work-Life integration for women leaders
  • Women leaders as agent of change
  • Real-world leadership
Mastering Quality Management in the Digital Economy
  • Introduction to Quality Management in the Digital Age
  • Digital tools for Quality Assurance (QA) and Quality Control (QC)
  • Integrating Digital Transformation into Quality Management
  • Process Optimization in the Digital Age
  • Risk Management and Compliance in Digital Quality Systems
  • Customer-Centric Quality Management in a Digital World
  • Innovation and Future Trends in Digital Quality Management
  • Building a Digital Quality Culture
Diversity & Transformation
  • Introduction to Diversity and transformation
  • Understanding diversity dimensions
  • The business for diversity and transformation
  • Leading diversity and transformation
  • Creating and implementing effective diversity strategies
  • Case Studies and Best Practices in Diversity & Transformation
  • Personal Action Plan for Diversity & Transformation
Effective Self-Management & Digital Support
  • Introduction to self-management
  • Time management and productivity
  • Energy management
  • Emotional intelligence and self-regulation
  • Communication and assertiveness
  • Decision-making and problem solving
  • Building a personal self-management plan
  • Reflection
  • AI Tools
Digital Strategic Management
  • Introduction to strategic management
  • Strategic analysis tools
  • Strategy formulation
  • Strategy Implementation
  • Strategic control and evaluation
  • Innovation and competitive advantage
  • Global strategy and international expansion
  • AI Tools
Management Development Programme in the Digital Age
  • Introduction to management and leadership
  • Effective communication and interpersonal skills
  • Performance management and motivation
  • Decision making and problem solving
  • Strategic thinking and planning
  • Managing change and innovation
  • Financial acumen for managers
  • Leadership in a diverse and global environment
  • Personal development and career management
  • AI Tools
Analytical Skills
  • Introduction to analytical thinking
  • Problem identification and defining the issue
  • Data collection and information gathering
  • Data analysis techniques
  • Problem-solving and decision-making frameworks
  • Critical thinking and logical reasoning
  • Communication of analytical findings
  • Applying analytical skills in real-world scenarios
Finance for Non-Financial Managers & Digital Support
  • Introduction to financial management
  • Understanding financial statements
  • Financial analysis for managers
  • Budgeting and cost management
  • Decision making with financial data
  • Financial planning and strategy
  • Communicating financial information
  • AI Tools
High Impact Presentation Skills
  • Introduction to high impact presentations
  • Crafting your message
  • Design and visual aids
  • Mastering delivery techniques
  • Managing presentation anxiety
  • Handling Q&A and difficult audiences
  • Practice and refinement
  • Delivering high-impact presentations
Stress Management
  • Introduction to stress
  • The impact of stress
  • Stress management techniques
  • Building resilience to stress
  • Stress reduction in the workplace
  • Lifestyle and long-term stress management
  • Mindfulness and meditation
  • Developing a personal stress management plan
HIV
  • Introduction to HIV
  • HIV Prevention and Risk Reduction
  • Understanding Antiretroviral Therapy (ART)
  • Living with HIV
  • HIV and Stigma
  • HIV in special populations
  • Global HIV response and future directions
  • HIV awareness campaigns and advocacy
Ethics
  • Introduction to ethics
  • Ethical theories and frameworks
  • Identifying ethical dilemmas
  • Ethics in professional practice
  • Ethical behaviour in practice
  • Ethics and technology
  • Global ethics and social responsibility
  • Developing your ethical framework
Strategic Marketing / Effective Selling
  • Introduction to strategic marketing
  • Consumer behaviour and market segmentation
  • Branding and value proposition
  • Digital marketing strategy
  • Effective selling techniques
  • Negotiation skills and closing the deal
  • Performance metrics and marketing ROI
  • Integrated marketing and sales strategy
Driving Change Management & Digital Tools for Change
  • Introduction to change management
  • Theories and models of change management
  • Leading Change: role of leadership
  • Communication strategies for change
  • Building Organisational readiness for change
  • Managing the transition and overcoming challenges
  • Change management tools and techniques
  • Real-world applications
  • AI Tools for change management
Highly Effective Meetings
  • Introduction to effective meetings
  • Planning and preparing for meetings
  • Leading and Facilitating effective meetings
  • Communication skills for effective meetings
  • Managing virtual and hybrid meetings
  • Closing meetings with clarity and action
  • Post-meeting follow-up
Emotional Intelligence
  • Introduction to Emotional Intelligence
  • Self-awareness
  • Self-regulation
  • Motivation and Emotional Drive
  • Empathy and Social awareness
  • Relationship management
  • Emotional intelligence in leadership
  • Applying emotional intelligence in the workplace
Strategic Planning, Decision Making & AI Tools
  • Introduction to strategic planning
  • Setting a vision, mission and strategic objectives
  • Analysing the business environment
  • Strategy formulation and development
  • Decision making models and tools
  • Implementing strategic plans
  • Monitoring, evaluating and adjusting strategy
  • Decision making in leadership and organisational contexts
  • AI Tools
Digital Innovation & Critical Thinking
  • Introduction to innovation and critical thinking
  • The foundations of critical thinking
  • Developing creative and innovative thinking
  • Problem-solving and decision-making
  • Fostering an innovative mindset
  • Innovation in action
  • Critical thinking for strategic decision-making
  • Innovative AI tools
Essentials of Project Management & Digital Project Tools
  • Introduction to Project Management
  • Project Initiative
  • Project Planning
  • Project Execution
  • Monitoring and controlling the Project
  • Project Closure
  • Digital tools and techniques for project management
Business Planning & Essential Digital Skills
  • Introduction to Business Planning
  • Business Model Development
  • Market Research & Digital Customer Insights
  • Essential Digital Skills for Business Success
  • Digital Marketing Essentials
  • Financial Planning and Tools
  • Digital Strategy and Business Growth
  • Building Your Digital-Ready Business Plan
Leadership & Talent Management
  • Introduction to Leadership and talent management
  • Leadership styles and their impact on talent management
  • Attracting and identifying top talent
  • Talent development and succession planning
  • Employee engagement and retention
  • Managing high-performance teams
  • Diversity, equity and inclusion in talent management
  • Leadership and talent management in a changing world
  • Developing a leadership and talent management plan
Risk Management in the 4IR
  • Introduction to Risk Management in the 4IR
  • Identifying Risks in the 4IR Era
  • Assessing and Analysing Risks in the 4IR
  • Mitigating Risks in the 4IR
  • Building a Risk-Aware culture in the 4IR
  • Tools and technologies for risk management in the 4IR
  • Crisis management and resilience in the 4IR
Verbal Reasoning & Interpersonal Relations
  • Introduction to verbal reasoning and communication
  • Improving verbal reasoning skills
  • Enhancing Communication clarity and precision
  • Non-verbal communication and its impact
  • Persuasion and influence in communication
  • Verbal reasoning in professional settings
  • Developing active listening skills
  • Building confidence in communication
  • Importance of verbal communication in the digital age
Preparing for Essential Workplace Entry in the Digital Economy
  • Introduction to workplace readiness in the digital age
  • Professional Digital Communication skills
  • Digital tools for time management and productivity
  • Workplace Etiquette and Professional Behaviour
  • Collaboration and teamwork in a digital environment
  • Digital problem solving
  • Workplace ethics and security in the digital age
  • Emotional Intelligence
  • Adaptability and continuous learning in a digital world
  • Workplace Health, Safety, and Well-Being
  • Building a Strong Career Foundation
Learning & Growth Management
  • Introduction to Learning and Growth Management
  • Building a Learning Culture
  • Designing Effective learning programmes
  • Developing leadership and talent
  • Measuring Learning and growth outcomes
  • The future of learning and growth management
  • Action planning and digital tools
Mastering Active Leadership & Presence Skills in the Digital Age
  • Introduction to active leadership and presence
  • Developing personal leadership presence
  • Mastering active communication skills
  • Leading with influence and impact
  • Cultivating executive presence in professional settings
  • Developing active leadership practices
  • Active leadership in the digital age
Winning Attitude
  • Introduction to Winning Attitude
  • Developing a positive mindset
  • Building confidence and self-belief
  • Resilience and overcoming challenges
  • Developing self-discipline and consistency
  • Maintaining a winning attitude in everyday life
  • Action planning and goal setting
Successful Customer Relationships in the Digital Age
  • Introduction to Customer Relationships in the Digital Age
  • Effective Digital Communication and Engagement
  • Understanding and Meeting Customer Needs
  • Personalization and Customer Experience through Technology
  • Problem-Solving and Conflict Resolution
  • Social Media and Customer Relationship Management
  • Data-Driven Decision Making and Customer Insights
  • Creating a Customer-Centric Culture
  • AI, Automation, and Customer Service Tools
  • Building Long-Term Customer Loyalty and Advocacy
  • Measuring and Improving Digital Customer Relationships
Conflict Management
  • Introduction to Conflict management
  • Understanding conflict styles and dynamics
  • Communication skills for conflict resolution
  • Conflict Resolution Strategies
  • Mediation and Third-party Intervention
  • Preventing and managing conflict proactively
  • Real-world applications

About Us

About www.evolutionarymind.co.za

At Evolutionary Mind, we are dedicated to empowering individuals and organisations through expert training programs that foster growth, innovation, and success. With a team of experienced instructors and a commitment to excellence, we specialise in delivering tailored learning solutions that meet the unique needs of our clients.


Whether you're looking to enhance your team's skills, improve leadership capabilities, or gain industry-specific knowledge, our comprehensive training offerings are designed to deliver measurable results. We offer a range of courses, from leadership development and technical training to soft skills enhancement, all designed to equip individuals and organisations with the tools they need to succeed in today's competitive landscape.


Our approach blends the latest industry insights with practical, hands-on learning, ensuring that participants not only grasp essential concepts but also know how to apply them in real-world scenarios. At Evolutionary Mind, we believe in creating a culture of continuous learning and growth, helping our clients stay ahead of the curve and achieve their long-term

goals.


Embark on a New Path to Excellence:

Short courses offer a powerful opportunity to rapidly upskill, stay relevant in a competitive market, and adapt to the demands of the evolving digital economy. Whether you're advancing your career, enhancing your leadership capabilities, or exploring new fields, these focused learning experiences provide practical, immediately applicable knowledge — all without the long-term commitment. They are a smart, flexible investment in your personal and professional growth.


BOOK NOW!:

enquiries@evolutionarymind.co.za

+27 62 857 8227

+27 87 702 3574

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Public calendar 2025

#Short CourseCostPTAHartbeespoortOnline (Via Teams)
1

Digital Innovation & Leadership

22 Credits

Cost R8000 p.p

4-7 Aug25-28 Aug25-28 Aug
2Entrepreneurship, 14 Credits


Cost R 3600 p.p

5-6 June19-20 June19-20 June
3

Women in Leadership, 35 Credits


Cost R 7000 p.p

11-13 Aug18-20 Aug18-20 Aug
4

Mastering Quality Management in the Digital Economy, 36 Credits

Cost R 9000 p.p

23-25 June9-11 June9-11 June
5

Diversity & Transformation, 12 Credits

Cost R 3600 p.p

17-18 June12-13 June12-13 June
6

Analytical Skills, 12 Credits

Cost R 3600 p.p

1-2 July3-4 July3-4 July
7

Finance for Non-Financial Managers & Digital Support, 8 Credits

Cost R 5600 p.p

7-8 July9-10 July9-10 July
8

Management Development Programme in the Digital Age, 52 Credits

Cost R 15600 p.p

14-18 July
14-18 July
9

HIV, 5 Credits

Cost R 2000 p.p

21 July22 July22 July
10

Emotional Intelligence, 10 Credits

Cost R 3000 p.p

24 July25 July25 July
11

Strategic Marketing / Effective Selling, 14 Credits

Cost R 3600 p.p

28-29 July30-31 July30-31 July
12

Driving Change Management & Digital Tools for Change, 11 Credits

Cost R 6600 p.p

14-15 Aug21-22 Aug21-22 Aug
13

Essentials of Project Management & Digital Project Tools, 28 Credits

Cost R 6600 p.p

1-3 Sept8-10 Sept8-10 Sept
14

Strategic Planning, Decision Making & AI Tools, 12 Credits

Cost R 6600 p.p

4-5 Sept11-12 Sept11- 12 Sept
15

Leadership & Talent Management, 28 Credits

Cost R 6600 p.p

15-17 Sept
15-17 Sept
16

Risk Management in the 4IR, 8 Credits

Cost R 6600 p.p

18-19 Sept
18-19 Sept
17

First Aid

Cost R 1250 p.p


22 Sept
18

First Aid

Cost R 1250 p.p


23 Sept
19

SHE Rep & Fire Fighter

Cost R 1250 p.p


25 Sept
20

Legal Liability

Cost R 1250 p.p


26 Sept
21

Successful Customer Relationships in the Digital Age, 50 Credits

Cost R15600 p.p

29 Sept-3 Oct
29 Sept-3 Oct
22

Preparing for Essential Workplace Entry in the Digital Economy, 26 Credits

Cost R 5600 p.p

6-8 Oct13-15 Oct13-15 Oct
23

Learning & Growth Management, 15 Credits

Cost R 4600 p.p

9-10 Oct16-17 Oct16-17 Oct
24

Mastering Active Leadership & Presence Skills in the Digital Age, 35 Credits

Cost R 7000 p.p

20-23 Oct
20-23 Oct

Other Services

BBBEE Consulting

BEE Consulting

BEE (Black Economic Empowerment) or Broad-Based Black Economic Empowerment (B-BBEE), as it is technically known, is an initiative by the South African government to address historical imbalances of the country by facilitating the participation of black people in the mainstream economy. Evolutionary Mind provides our clients with detail on the BEE pillars and assist with the process of becoming compliant.

 

Service Includes:

  • Conduct a Scenario plan to achieve BBBEE targets
  • Manage the BBBEE committee and update of targets set
  • Prepare for audit
  • Manage YES (Yes 4 Youth) to better the BBEE score
  • Track learners for absorption in the industry
  • Find and manage interventions that contribute to Socio-Economic Development
Training Strategy

An effective high-level training strategy has typically been seen to be the secret behind the success of most companies that have done well. Typically, every company has an avowed long-term vision, which is organised into smaller time-bound missions. Your training strategy is your company´s chosen path towards these missions, and are critical for their success.

Working closely with your core management, Evolutionary Mind assists with identifying key skills gaps. Our relationships with multiple accredited training providers we address your skills requirements. With our assistance and management of your needs we offer a one-stop-shop solution.


Service Includes:

  • We assist with a needs analysis in order to place learners on the correct programme
  • We provide recruitment and assistance with host employers
  • We complete and handle all Seta Administration for you to ensure a worry free process
  • We provide dedicated learner support to ensure competency as far as possible.
  • We compile your BEE verification file on the training portion for you to ensure all the compliance in terms of training has been met.
  • Our implementation plan is centred around your operational requirements
  • We provide our clients with a one-stop-shop to ensure your skills development process does not disrupt your operations as far as possible.

 

*We can also assist with bursaries through one of our partners

WSP, ATR and EE Consulting

Apart from streamlined processes and procedures, operationalising a business vision also requires measured investment of both planning and reporting. Evolutionary Mind will assist with the completion of yearly employment equity (EE), workplace skills plans (WSP) and Annual training reports (ATR's).


Service Includes:

  • Match the needs to sector and business needs
  • Align positions to OFO (Organising Framework for Occupations)
  • Compile and submit WSP and ATR
  • Formation and training of the Training Committee
  • Apply and Project Management of discretionary grants
  • Manage relationships with the Seta
Project Management

For reasons of both security and urgency, organisations are often wary of offloading complete management tasks offsite. For such companies, having an experienced and dependable source of management consulting can be optimal. With experience of executing a number of projects for clients of various sizes and requirements, Evolutionary Mind has the ability to simplify your needs without you incurring unnecessary strain on your operations.

FAQ

The Quality Council for Trades and Occupations (QCTO) is a Quality Council established in 2010 in terms of the Skills Development Act (Act 97 of 1998) as amended in 2008.The QCTO also offers guidance to skills development providers (private and public) and assessment centres who must be accredited by the QCTO in order to implement occupational qualifications.

Evolutionary Mind Centre of Higher Learning is accredited as a skills development provider with QCTO.

Evolutionary Mind Centre of Higher Learning is accredited to offer e-learning.

Once enrolled on a programme you will receive a rollout plan setting out the implementation of the programme from start to finish. All feedback on you assignments will be loaded onto your online profile.

Evolutionary Mind offers dedicated learner support through various channels that are communicated during induction.


  • The External Integrated Summative Assessment (EISA) is an integral and critical component of the QCTO's quality assurance system. It is a single national assessment leading to the awarding of an Occupational Certificate. EISA ensures that the assessment of occupational qualifications, part qualifications and trades is standardised, consistent and credible.

  • EISA is conducted by applying nationally standardised assessment instruments which are developed and administered by a QCTO approved Assessment Quality Partner (AQP). EISA for a trade is what is commonly known as a Trade Test.
    For learners to qualify for entry to EISA, they must provide proof of completion of all required knowledge, practical and work experience modules as stipulated in the qualification. The statement of results obtained from the Skills Development Provider serves as proof that the candidate has satisfied all the requirements to be admitted to sit for EISA

  • The QCTO receives learner information from all accredited Skills Development Providers (SDPs) and Assessment Centres (ACs) which offer QCTO full and part qualifications, in order to perform its quality assurance function for the learners who complete a qualification. These quality assurance functions include quality assurance monitoring, assessment assurance, and learner certification. SDPs and ACs must send in enrolment forms in two stages for each group of learners (the first time within 21 working days after the start date of training and the second time at least three months before the expected EISA date for each full or part qualification offered).

The AQPs are field experts responsible for ensuring that assessments are of high quality and meet industry standards and requirements.

  • The QCTO approves EISA after ensuring that it is developed according to QCTO standards. The QCTO monitors assessments to ensure their credibility.

  • The QCTO verifies and approves the learner results for EISA.